Privacy Policy

Eudaemonia

Effective Date: 26/02/2026
Last Updated: 26/02/2026

1. Introduction
Eudaemonia (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal information when you:

  • Visit our website

  • Book services or attend sessions

  • Contact us via email, phone or social media

  • Subscribe to our mailing list

  • Participate in workshops, events or programmes

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are
Eudaemonia provides wellbeing services, which may include coaching, therapy, workshops, holistic sessions and courses.
Data Controller:
Eudaemonia
Email: info@eudaemonia.uk
Registered Address: 56 Thorpe Road, Norwich, NR1 1RY

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details above.

3. What Information We Collect
We may collect and process the following types of personal information:
Identity and Contact Information

  • Full name

  • Date of birth

  • Email address

  • Telephone number

  • Postal address

Booking and Service Information

  • Appointment history

  • Relevant information you choose to share during sessions

  • Session notes (where applicable)

Payment Information

  • Billing details

  • Transaction records

Payment card details are processed securely by third-party payment providers and are not stored by us.

Website Usage Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the website

  • Cookie data

Marketing Preferences

  • Email subscription details

  • Communication preferences

4. How We Use Your Information
We use your personal information to:

  • Provide and manage booked services

  • Communicate about appointments and enquiries

  • Deliver workshops or programmes

  • Process payments

  • Improve our website and services

  • Send marketing communications (only where you have consented)

  • Comply with legal and financial obligations

We only collect information that is necessary and relevant to the services we provide.

5. Lawful Basis for Processing
Under UK data protection law, we rely on one or more of the following lawful bases:

  • Contractual necessity – to provide services you have booked

  • Legitimate interests – to operate and improve our services

  • Consent – for marketing communications

  • Legal obligation – for record keeping and financial compliance

  • Vital interests – where necessary to protect someone’s safety

6. Confidentiality and Sensitive Information
Where you share personal or wellbeing-related information, this is treated with strict confidentiality.

Information will only be shared:

  • With your explicit consent

  • Where required by law

  • Where there is a serious risk of harm to you or others

  • For safeguarding purposes

We take appropriate steps to ensure sensitive data is handled securely.

7. Data Sharing
We may share personal data with trusted third parties where necessary, including:

  • Payment processors

  • Website hosting providers

  • Email marketing platforms

  • Professional advisers (such as accountants or insurers)

We do not sell your personal data.

All service providers are required to handle your information in accordance with data protection law.

8. Data Storage and Retention
We take appropriate technical and organisational measures to protect your data, including:

  • Secure password-protected systems

  • Restricted access to confidential information

  • Secure digital storage

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal obligations. Financial records are typically retained for up to six years in accordance with UK legal requirements.

9. Your Rights
Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request erasure of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time (where consent is relied upon)

To exercise your rights, please contact us at [Insert email address].

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

10. Marketing Communications
We will only send marketing emails if:

  • You have opted in; or

  • You have booked services and we believe communications are relevant to you

You may unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.

11. Children’s Data
Where services are provided to individuals under 18, appropriate parental or guardian consent will be obtained where required.

We take additional care when processing data relating to children or vulnerable individuals.

12. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.